@Remote
Intelligent Remote Device Management System
o @Remote collects data on a company's fleet of multifunctionals and printers to automate the meter reading process, and give IT Managers the data needed to optimize device usage and reduce TCO
About @Remote
o @Remote is a new kind of service solution that utilizes a single connected hardware appliance to collect data and a secure web portal as the customers access point for device reporting
o Provides remote access to device utilization data for your fleet of connected Multifunctional copiers and printers
Major Applications
o Any organization looking to eliminate manual meter reads and/or establish a DRM (Device Relationship Management) solution
o Targeted to installations with 5 or more networked Multifunctionals and printers
Benefits
o Automatic, accurate and timely meter reads and billing
o Usage reporting for the device fleet is accessible remotely from a secure website using a web browser
o Increased up-time and the ability to match device location to work load
o Ability to optimize for efficiency and cost reduction
Using @Remote
o A hardware appliance automatically transmits device usage data (including meter data) to the secure @Remote service
o Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as Fleet Utilization reporting
o Reporting includes: Fleet Population, Utilization, Trending, and other data and device drill downs (Sample reports/Screen shots)
o @Remote collects Print, Copy, and Fax output usage data
o Captures data daily, weekly or monthly
o Easily export aggregated device data to Microsoft Excel for additional analysis (Microsoft and Excel are registered trademarks of Microsoft Corporation)
Implementing this Solution
o @Remote is a monthly service
o Setup and installation requires no IT personnel resources
o Auto-discovery of network devices
o A Remote Communication Gate is connected to network
o Linux-based desktop "PC" type appliance (1.5 lbs. or less)
o Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP
o Each RC Gate supports up to 500 network devices
o Transmit data to @Remote service via HTTPS secure communication or E-mail
o ISO 15408/Common Criteria Information Technology Security Certification recognized by NIAP
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@Remote™
