SmartDeviceMonitor
About SmartDeviceMonitor
o SmartDeviceMonitor is a network printing utility software solution that displays the status of connected printers, Multifunctional products, fax machines, and scanners right from the desktop
o Printing utility suite consists of two parts: a module for end-users sending print jobs, and a module for network administrators supporting printing
o Software installs on a PC and allows monitoring of devices right from the Windows taskbar
o Simplifies installation, monitoring and management of Multifunctional products, scanners and other devices
Solution Tools
o Managing networked peripheral equipment can be a challenge. What you really need, however, is the ability to manage everything, from scanners to copiers, from printers to faxes
Major Applications
o Improve the printing experience for all types of users sending print jobs to network printers
o Assist IT Managers, Helpdesk and Printer Support personnel to install, configure, monitor and troubleshoot devices on the network
Integrating this Solution
o The Administrative module provides automated installation of networked output devices including Network Interface Card configuration
o Printing devices can be grouped logically in the Admin module, for example by department or workgroup, to simplify device management
o Web Status Monitor is available for non-Windows environments or users who do not wish to install the user client software
o Ability to print directly via TCP/IP eliminating the need for a print server
o Enterprise plug-ins available (including: HP OpenView, Tivoli NetView, Novell NDPS Gateway, CA Unicenter)
o Software API for SmartDeviceMonitor available (through Ricoh Developer Program)
Benefits to Users
o Save steps - Even if you can’t see the printer physically, SmartDeviceMonitor can…so you can know, before taking that walk to the printer, if toner is low, if the printer is off-line, or just busy with other print jobs
o Reduce frustration - If a printer is off-line, the software can automatically recover and re-direct the print job to a different device or let the user select another printer to successfully complete the job
Benefits to Administrators/Support Personnel
o Lower device administration burdens
o Reduce printer related support calls and improve response time
o Streamline the support of printing at your company
Using SmartDeviceMonitor
o Users monitor the availability and status of devices, as well as the progress of their own print jobs using an icon in the taskbar of their desktop PC
o Administrators can see and modify how each connected device is configured, monitor paper/toner levels, error conditions, control user privileges and view a detailed log of all devices accessed by each user or department
| 
Smart Device Monitor™
